- Employee engagement
- How connected and committed employees feel to their work and the organisation, measured by an engagement survey and read by team and location.
- Wellbeing index
- A single score from the wellbeing survey, co-developed with IIT Hyderabad, that summarises workload, support and related signals over time.
- Attrition
- The rate at which employees leave the organisation; engagement and wellbeing signals help surface where it is likely before it happens.
- At-risk team
- A team whose engagement or wellbeing scores have slipped enough to suggest people may leave, flagged by analytics for manager action.
- Driver analysis
- An analysis that surfaces the themes most affecting a score, such as workload or recognition, so action targets the real cause.
- Pulse
- A single round of a survey at a point in time, compared with earlier rounds to see whether action is working.
- Rewards and recognition
- The part of the suite that lets peers and managers praise good work, recorded on the same employee record as HR and payroll.
- Closed loop
- The cycle of listening, acting and re-measuring, so culture work can be shown to move the numbers that matter for retention.