How many customers run on 247HRM today?
As of May 2026, 247HRM has over 1,500 active customers running their payroll and HR on the platform, covering more than 4,00,000+ employees across 32 industries and 28 Indian states. The customer base spans single-location startups to multi-state groups with 5,000+ staff. The list of named clients on this page is a subset of customers who have agreed to be referenced publicly.
Which industries does 247HRM specialise in?
247HRM has working customers in 32 industries. The largest concentrations are manufacturing (22%), retail and jewelry (18%), healthcare and pharma (14%), technology and IT services (12%) and education (9%). The platform also runs for automotive dealerships, real estate, BFSI, logistics, agriculture and media companies. Each industry-block above lists named customers.
Are there enterprise customers, or only SMBs?
The platform has both, and is built for the 200 to 5,000 employee mid-market sweet spot, with anchor customers like PMJ Jewels (22 outlets), Lakshmi Group (1,200+ staff across 4 cities and many branches), Apollo 24/7 (3,500+ staff), HBL Power Systems (multi-plant, factory-floor scale) and ICAI (institutional scale). Smaller customers run too, but the product strength is multi-location, multi-state, statutory-heavy operations.
How long does a typical implementation take?
Median time to go-live across the last 12 months is 11 days, including data migration from legacy systems. Single-location customers with under 500 staff often go live in 7 to 9 days. Multi-state groups with custom statutory needs take 15 to 25 days. Implementation includes data import, master setup, parallel run, training and sign-off.
Can I speak to an existing customer in my industry before deciding?
Yes, reference calls are arranged after a discovery call, connecting you to a customer in your industry with similar scale and complexity. Reference calls are common for retail multi-outlet, manufacturing multi-plant and healthcare multi-location prospects. Request a reference call by filling the demo form on this page and noting your industry.
What does the retention rate of 96.4% mean?
The retention figure is the gross logo retention rate measured across calendar year 2025: of every 100 paying customers active on 1 January 2025, 96.4 were still active on 31 December 2025. This is gross retention, not net. It does not include expansion revenue. Churn is mostly mergers, closures and very small accounts switching to free tools.