247HRM 360 Degree Feedback runs the complete multi-rater review on one platform. DIY form builder, peer and manager and direct-report feedback, configurable anonymity, AI sentiment analysis on every comment, and multi-language support for distributed Indian teams. Response rates climb to 80%+, and feedback turns into tracked Action Plans the next week, not next quarter.
Designed, built, and proven on the largest 360-feedback cycles in Indian retail, manufacturing, healthcare, and IT services.
Boss-only reviews capture one viewpoint. They miss how an employee actually shows up with peers, direct reports, and customers. Quietly, this gap drives wrong promotions, surprise exits, and leadership blind spots that compound every quarter.
Outcomes documented across 250+ Indian mid-market businesses before adopting 247HRM.
Based on benchmark Indian mid-market data. Replacement, productivity loss, and HR effort combined.
Built from the Comprehensive Feedback System inside 247HRM. Each card is a workflow your HR team runs without writing a single email.
DIY form builder with a comprehensive question bank. Competency-based, behavioural, and custom questions. Mandatory fields, validation, conditional flows. No code, no consultant.
Multi-rater feedback from supervisor, alternate manager, peer, direct report, self, and external stakeholders. Run individual, team, unit, board, director, or development reviews on the same platform.
AI Sentiment Analysis surfaces strength themes, gap themes, and emerging concerns from qualitative feedback. AI Multi-Language Translate handles Hindi, Tamil, Telugu, and Bengali so HR sees one combined story.
Configurable anonymity per rater type. Peer and direct-report feedback can be fully anonymous; supervisor feedback stays attributed. Anonymous responses are aggregated at the data layer with no override path.
Auto-reminders, deadline tracking, completion dashboards, and time-based escalations. Set the campaign window once. HR sees live completion, raters get nudged automatically, and the cycle closes on schedule.
From form to insight to action, each step runs natively inside 247HRM. No exports, no third-party survey tools, no scattered data.
Drag from the question bank, write custom items, configure scales (Likert, percentage, behavioural anchor, narrative), and lock mandatory fields. The same builder powers your peer review, your board evaluation, your manager 360, and your culture pulse.
Define who rates whom, how anonymous the response is, and how feedback rolls up. Manager nominates peers, employee self-nominates externals, HR locks the rule. Each rater fills the form on web or mobile, in their preferred language.
Individuals see their own full report. Managers see their team rollup. HR sees the organisation pattern. Leaders see calibration across functions. Each view shows strengths, gaps, self-vs-others delta, and comparative analysis by rater type and competency.
Schedule the cycle, define the cadence, set escalation rules. 247HRM sends staged email and mobile push reminders, escalates stuck raters to their managers, and tracks completion live. Every campaign closes on the date you set.
Reading 800 narrative responses by hand is how 360 cycles die before insight reaches the leader. 247HRM AI Sentiment Analysis reads every comment as it lands, ranks themes, flags outliers, and surfaces strength and gap patterns by competency. AI Multi-Language Translate handles Hindi, Tamil, Telugu, and Bengali so distributed Indian teams can give feedback in the language they think in.
Outcomes documented across leadership 360s, board evaluations, and peer feedback rollouts at 1,500+ Indian businesses.
Peer and direct-report responses are anonymous at the data layer. There is no admin override, no HR backdoor, no way to trace a comment to a name. That guarantee is what turns reluctant raters into honest ones. The result: 80%+ completion rates and qualitative themes HR can act on, instead of generic ratings nobody trusts.
The most powerful 360 insight is rarely a single rating. It is the delta between how a leader sees themselves and how everyone around them sees them. 247HRM reports surface this gap visually per competency, ranked by size. The biggest blind spots get auto-flagged for the Action Plan module, so the development conversation happens in the next manager check-in, not the next exit interview.
The fastest way to kill a 360 exercise is to ask HR to chase. 247HRM automates the entire campaign lifecycle. Schedule the window. Define the reminder cadence. Set escalation triggers. The platform sends staged email and mobile push reminders, escalates stuck raters to their managers at SLA breach, and closes the cycle on the date you set. HR sees a single completion dashboard instead of a chase list.
Production floor supervisors, frontline retail staff, and field technicians give richer feedback in their mother tongue. 247HRM supports Hindi, Tamil, Telugu, Bengali, and English on the same form. AI Multi-Language Translate consolidates everything into a single report, so HR analyses one combined dataset instead of running four separate cycles.
Frontline retail staff, dealership sales teams, plant operators, clinical staff, academic faculty, site supervisors: each industry has a different feedback truth. 247HRM 360 ships with vertical-tuned rater sets and form templates so the questions match the work, not the other way round. Indian businesses from 250-employee single-location operations to 5,000-employee multi-state groups run their feedback cycles on 247HRM.
Move the sliders to match your business. The calculator estimates HR time reclaimed, retention savings from earlier-flagged blind spots, and the value of decisions made with real signal instead of single-rater guesswork.
Defaults reflect a 250-employee mid-market Indian business running one annual 360 cycle.
Anchored to verticals where 247HRM has the deepest 360-feedback footprint.
"The winning workplace survey conducted by 247HRM helped us understand our employees' satisfaction levels better. Their insights have been invaluable for improving our workplace environment."
"With 247HRM, tasks that once seemed daunting are now efficiently managed. Multi-branch 360 used to take an entire quarter. Now we close cycles in 18 days, with better completion than we ever saw on email."
"Sentiment analysis on Hindi and Tamil comments changed our shift-supervisor reviews. We finally see plant-floor patterns instead of reading 400 individual comments and missing the signal."
Capability-by-capability comparison across the 360-feedback core: form flexibility, rater types, India-aware language support, AI features, and pricing fit for Indian mid-market.
| Capability | 247HRM 360 | Lattice | Peoplebox | Engagedly |
|---|---|---|---|---|
| DIY form builder with custom scales | ✓ Full | Templates only | Templates | ✓ |
| 5 rater types incl. external stakeholders | ✓ Native | ✓ | 4 types | ✓ |
| 7 review types (board, director, dev, perf) | ✓ All 7 | Perf focus | Perf focus | ✓ |
| Configurable anonymity per rater type | ✓ Granular | ✓ | ✓ | Global only |
| AI Sentiment Analysis on comments | ✓ Live | Add-on | No | Beta |
| Indian languages (Hi, Ta, Te, Bn) | ✓ 4+ live | English | Hi only | English |
| Auto-reminders & SLA escalation | ✓ Native | ✓ | ✓ | ✓ |
| Action Plan tracked follow-through | ✓ Built-in | Manual | Export | ✓ |
| LMS integration for skill closure | ✓ Native | Via API | No | ✓ |
| India-resident hosting & data | ✓ India-only | US/EU | US/IN | US |
| Add-on PEPM for Core/Pro tier | ₹50/emp | Bundled | Bundled | Enterprise |
| India implementation specialist | ✓ Named | Remote | ✓ | Remote |
Sourced from 250+ procurement conversations with Indian CHROs, HR Directors, and L&D leaders.
Authoritative references used in this guide:
About 247HRM: Operated by Infosun Private Limited (Hyderabad, India). HRMS and payroll platform in production since 2010. ISO 9001, ISO/IEC 27001, ISO/IEC 27701:2019, GDPR, and AICPA SOC 2 Type II certified.
The terms HR leaders, consultants, and AI search assistants use when they describe 360-degree feedback. We use them the same way.
30-minute live demo. We map your current feedback process, configure a pilot form on your competency framework, and show how a 14-day campaign closes itself with 80%+ completion.
Feedback is most useful when it flows into performance, learning, and rewards.
Pull 360 scores straight into the appraisal form and final rating.
Combine 360 scores with potential to plot the talent map.
Assign courses from feedback themes without leaving the platform.
Recognise peers whose feedback is consistently strong.
Feedback runs on the same employee record as payroll and attendance.
Raters complete forms from mobile during the feedback window.